If ever the concept of leadership
was in flux, it is now.
Leadership is migrating from
institution-centric to the perimeter.
Some say the driver is the merger
of the Gen Y/Millennials coming of age, globalization and social networks, combining
to fuel this leadership revolution. Those are significant drivers but I would also
add leadership is migrating because of the frustration with the distance between institutional
leadership and ground level reality.
And it really doesn’t matter whether that’s in the political, business
or even religious institution realm. No
longer can any leader hope for a safe distance from grassroots issues to allow
them to cocoon for extended periods of status
quo management. Contemporary ubiquitous access
to knowledge, high values of justice and activism, impatience for geological-time
administrative processes and increasing access to funding sources to create
change outside of institutions means people will go around you!
Leadership is not synonymous with authority. Many of the grassroots leaders in the social movements we have observed over the past 2 years did not have formal positions of authority but they pursued organizational changes that challenged the status quo of their institutions. Not all were successful. But just wait – many have tasted and seen the potential for change. They won’t shrink back for long.
Leadership is not synonymous with authority. Many of the grassroots leaders in the social movements we have observed over the past 2 years did not have formal positions of authority but they pursued organizational changes that challenged the status quo of their institutions. Not all were successful. But just wait – many have tasted and seen the potential for change. They won’t shrink back for long.
I have been part of institutional leadership
internationally and nationally. Funny
thing is that before I entered an international position, I remember thinking
about my leaders that it seemed after 5 years they should get out for a while because
it seemed after that period of time they started to lose touch with the
ground. After being on the “inside” I
now see that it’s not the 5 years which is the issue; it’s the distance you can
create between yourself and the very reason for which your institution
exists.
How can we avoid that as leaders?
Acknowledge that leadership exists throughout your organization. They exist among those who are employed and those who volunteer. How will you identify them?
Recycle yourself and your leaders out to the ‘field ‘. Not just some ‘site visit’ scenario, but a significant portion of time where they invest working energy in the places you work and products you produce.
Loosen the reigns. I have often advocated for organizational leaders to “centralize the questions and decentralize the answers”. In other words the leadership task is not to declare your vision and create appropriate structures where everyone can achieve your dream. Instead, gather the formal and the grassroots to develop the core questions & values. From there, release your people to innovate on the answers.
Float through your organization– remind, recognize and reward the efforts made in accordance with agreed upon core questions and values. We have heard it many times, but redundant communication is critical – but in this case you are reminding them of the outcome of their collaboration, not what you declared in your ‘grand plan’.
Bring them back – like Pulsars (rotating Neutron stars) which emit pulses of light in short, regular intervals, create the same regular impulse of expansion (releasing them to act) and contraction (bringing them in to reflect and recalibrate where needed). This keeps your leadership knowledge current and their input valued.
Bottom line: If you
don’t acknowledge the migration of leadership thinking and power to the
grassroots and engage it accordingly, those leaders will simply migrate to a
new location.
Harvey, this is a critical point you are making. When people feel that their leaders are out of touch, the leader loses credibility.
ReplyDeleteI love this idea of centralizing the questions and decentralizing the answers!
Barrie Zucal, president and CEO Global Coaches Network
A friend of mine has given me permission to edit & post his comments. His experience in corporate leadership roles in N America and in international postings make it worthwhile for your attention. HARV
ReplyDelete1. Always pay attention to the environment. In the current market where jobs are at a premium, workers won't leave unless the situation is really bad. Those who do can be replaced. So grass-roots people need to be careful about pushing for innovation. I just finished a conversation with a woman here, whose husband made that mistake. He pushed for innovation in HR issues (reasonable ones), but the boss decided he was an unnecessary troublemaker so he lost his job (and their house which was owned by the company). Getting a replacement when there is hire unemployment in the sector of the economy is no problem for the owner.
2. Some people in head office should be rotated to the field; likewise some people in the field need to be brought back into head office to get a better understanding of the issues management faces. Thus as a general rule rotation is good, but care is needed not to create chaos.
3. Not everyone is suited for rotation. Some are too specialized; some have been in head office or the field so long that they are just too out of touch and can't make it up the learning curve; and perhaps more importantly, some do not have the skills set/ gifting and attitude (including aptitude) to make it in a rotation. Some are not able to work cross-culturally effectively and would be best left "at home." (Harv's comment - in these cases as described, an assessment has to be made whether this person can properly contribute to your organization)
4. Delegating needs to be done carefully. A company I know delegated authority to a specialized product team to do innovative trading. The department had only about 50 people - very small in what was likely the world's biggest insurance group. Trouble is the traders did not understand the risks they were playing with, and neither did the the top management. They all but tanked the company. So whenever changes or innovation of any significance is made, management needs to be sure they understand the risks involved. A (former) Bible college we were familiar with disappeared off the map. I asked an alumni who was by then in leadership of a well-known international ministry what happened. He said that the innovation moved ahead faster than their support-base stake-holders. They lost those supporters, both individual and institutional and the ministry failed. One very successful entrepreneur says that before they move forward with innovation, he always steps back and asks his people. "If we go this way, what could go wrong? What drives the 'go-wrong' situations you have noted. What is the probability of each 'go-wrong' scenario happening? How much will each of those 'go-wrong' scenarios cost us?"