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Wednesday, February 29, 2012

Diversify...Your Dreams


This is a re-post of a blog from the Harvard Business Review on Tuesday Feb 28, 2012, written by Daniel Gulati, who is a tech entrepreneur based in New York. He is a coauthor of the new book Passion & Purpose: Stories from the Best and Brightest Young Business Leaders. Follow him on Twitter at @danielgulati.

While Daniel focuses his attention on the under-35 crowd in this blog, my experience is that for many "Nomadic Leaders" this is not exclusive to that age group.  Nomadic Leaders love to 'wander' their world looking for ideas, opportunities and new fields of engagement.   An intriguing question is:  "At what point will you be content to settle in for a while?

Harv Matchullis

Here's Daniels blog post in full...


If you ever want to lie awake at night, go ahead and think about your "one thing" — the one thing you were born to do, the one career you were built to succeed at, and the one person you were destined to spend the rest of your life with. Attempting to solve these impossible optimization riddles is a sure path to emotional turmoil, an unsatisfying professional life, and, well, a pretty bleary-eyed morning.

In writing Passion and Purpose, I learned that smart, well-intentioned individuals have a destructive tendency to oversimplify their passions and dreams, distilling them down to a series of these "one things." I saw a young accountant's elaborate plan to land his dream job of becoming CEO of a professional services firm, else be considered a failure. I witnessed one of my peers who, just days after her wedding, became absolutely angst-ridden about whether she had married her one universal soul mate. Still others float from job to job, from life tragedy to triumph, in the never-ending quest to discover their one purpose.

If you're smart, well-intentioned, and under 35, you're particularly at risk. After analyzing our survey of over 500 business school students, this much is clear: You're a generation of idealists. Free from the traditional shackles of perceived prestige and financial compensation, you rate intellectual challenge as the most important reason for choosing a job. Not content with mere intellectual idealism, you also demand geographical optimization. You travel from country to country (an average of 4.6 times within 10 years of graduation), with 92% of your peers agreeing that more gender, professional, functional, sexual orientation, racial (and you-name-it) diversity is better. You're cross-pollinating industries, with 84% agreeing that it's essential for business leaders to understand the public and nonprofit sectors. And you're aggressive connectors — members of an average of 2.4 social networks. In short, you're feeling the unrelenting pressure to optimize amongst the vast array of choices available to you, and you won't stop debating, traveling, pollinating, and connecting until you hit on your "one thing." You've been told all your life not to compromise, and you're doing what you're told.

But there's a dark side to this behavior that applies to everyone. In the process of trying to hit life's elusive home runs, at least two negative things are happening to you. Firstly, you're focused obsessively on the things you desperately want and probably haven't got. Clinical psychologists have long warned against the dangers of excessive introspection, arguing that when people are already down, ruminating on their problems makes things worse. But more importantly, you're putting all your eggs in one basket. The irony is that by convincing yourself that there's one dream job out there for you and questing for one dream job only, you're jeopardizing your chance of realizing your dream and setting yourself up for deep regret and unhappiness if you eventually fall short.

There is an alternative, and that's to diversify your dreams. You wouldn't invest all of your savings into one stock, because, for a variety of reasons both in and out of your control, that one stock might never generate a return. Why treat your dreams and passions — arguably your most valuable assets — any differently? Let's embrace the entire portfolio of our passions and diversify our dreams, and avoid designing our lives around ever-elusive silver bullets.

The time to diversify is now. With permanently new dynamism in the job market and the elimination of the career ladder, the days of signing up for a 20-year, pre-configured journey to the top are over. Instead, success will be marked by flexibility and agility — how quickly you can adapt to the world around you and how quickly you can seize exciting new opportunities. Having multiple paths and career dreams up your sleeve is a more effective way to navigate this exciting, but riskier, world.

But there's more good news: The information technology revolution just lowered the cost of experimentation. If you've ever wondered what it would be like to be a headhunter in Hong Kong, there are more than a million published resources online that can inform your decision. Your social networks are a valuable asset, and your connections are waiting to be tapped. Best of all, this buffet of content and connections can be accessed at any time, at record speed. Technology makes diversifying your dreams more achievable than ever.

So how do you start moving from one dream to many? A practical tip I've seen work well is to develop a "folder of gratitude," a constantly-updated list of all the things in life you're grateful for. Chances are, many of the things on your list correspond neatly with your underlying passions. Then, take your list and amplify these passions with intelligent experiments. Test and invest in your areas of interest, and cultivate the joy of learning from failure. Finally, just like any investor worth their salt, double down on winners. If something strikes a chord, reallocate more time and energy to it. View your dreams as organic and ever-changing, and you're much more likely to be pleased with the outcome.

There's no reason to put all your eggs in one basket and cross your fingers. Your dreams are precious enough to diversify.

This post is part of a series of blog posts by and about the new generation of purpose-driven leaders.

Tuesday, February 14, 2012

When Leaders Are Lost


LOST - there's never really a 'final season'.

I recently lost my way.

Feeling confident of my direction, I left a great non-profit role to start a business.  Things started well, but who knew the economic fall of 2008 was just around the corner?  However another opportunity emerged that seemed perfect to bridge the financial gap and simultaneously launch the business further towards my long term goals.  But another redirection happened and there I was – not even back full circle to where I started, but further behind.  It was a loss.  I felt lost.  Defeat and failure (real & perceived), enshrouded my psyche & soul.

While this is a common experience to entrepreneurs, it’s also common among most leaders.  The truth is that as we navigate our way through the leadership journey, some roads don’t work out.  What then?

In the story of an ancient Biblical character named Job, at one point he complains to God:  

“You have unstrung my bow”

That’s a captivating description.  It’s one thing not to have any arrows to shoot.  But it’s completely another issue when there is no string on the bow.  Without the string, there is nothing to propel the arrows of your dreams, skills, talents or resources forward.  What I had experienced was not a loss of my skills, but the string: my dreams, confidence and character.  Loss, whether real or perceived, ‘unstrings our bow’.  When the source of power to launch your arrows has been dealt a blow, you had better pay attention.  No increase in your arrow count will enable you to lead unless you deal with getting that string back on the bow.

FOUR FACTORS THAT CAN GET US ‘UNSTRUNG’
(Of course there’s more...you fill in yours)

1.       Unexpected circumstances.  Let’s face it, all the strategic foresight, scenario and contingency planning in the world cannot predict everything that may come down the pike.  The future is not determined by the past, nor are the ends fully determined by the means. Unpredictability is predictable.  Yet when it comes it is often still a shock to our system.  And, if you have bet the farm on a particular result, the string on the bow of your leadership get’s especially slack.  Not only does it shake your confidence and your future-modelling scenarios, the “I have never been here before” sensation is an unpleasant reminder that you are still imperfect!

2.       Uncooperative people.  Leaders are nothing without people, and if those people refuse to be led, it’s a tragedy.  You have a quiver full of arrows but no ability to use them.  Sometimes the solution may be to fire them, but more often than not this is also an issue of a leader who has lost his/her ability to motivate and propel people into service.  The bow has been unstrung.  

3.       Hubris.  From the fable of Humpty Dumpty to the Bibles’ “pride goes before a fall” declaration, when leadership overconfidence & pride run up against the walls of reality, they crash.  It’s not pretty.  Think the Costa Concordia’s captain, or Enron, or other leaders’ names you can pluck from the news.  The great tragedy here is that it not only reveals a leader’s immaturity to themselves, but to the rest of the watching world.  The captain of the Costa Concordia still has his mariner’s skills.  The arrows are still in the quiver.  What he doesn’t have is the confidence of the world (or Carnival Cruise Lines) to likely ever use them again. His bowstring holds no power today.

4.       Inattention to the personal side of leadership.  Defining leadership only by the set of skills required is a devastating deception. Thankfully leadership development authors & programs lately are putting a greater emphasis on value formation and the inner life.    A leader is a package of both personal and professional components.  When a leader experiences losing their way (and all leaders will at various points in the journey), their core self is revealed.  Crisis does not so much MAKE character as much as it REVEALS what is already there.  Before the crisis hits, every leader should ask themselves:  “What will keep the bowstring tight enough so I can continue to utilize the arrows at my disposal”? 

FOUR SOLUTIONS WHEN THE BOW IS UNSTRUNG

1.       Power up and power through.  This is usually fueled by one of the factors that get us unstrung in the first place – pride/hubris.  On the surface it seems like a true leader’s reaction. Suck it up; pull it up; get things up and running; create a sense of ‘up’ for yourself and your followers.  When a leader encounters a stressful event, brain science teaches us that a cascade of neurotransmitters and hormones is released into his/her system resulting in a short-term increase in strength, concentration and reaction time. These changes may be helpful in the initial response to a stressful event, but if the stress remains high enough for a long enough period of time, disastrous effects will follow. Unfortunately this natural and ‘instinctive’ approach ignores the deficits currently existing within you.  You are already diminished and yet you are trying to expend greater energy.  How long will that last?  In the end you will be throwing arrows by hand.  Trying to do the right things but with no power behind them.

2.       Protectionism.  This is a common personal and even political reaction to becoming unstrung.  The US economy is a current example on the political front.  Their national economic foundations are unravelling, so they have put up barriers to keep things within national walls.  We also practice protectionism on a personal front by:

a. Deflecting criticism so as not to be seen as ‘wrong’.

b. Going ‘dark’: restricting or shutting off communication as a way of avoiding accountability.

c. Staying the course and dealing with the situation using status-quo thinking, tools and strategies.

What’s ironic is we build these walls with our arrows, using up our skills and energies to preserve what we have. It’s not even so much that our power (the string) to launch arrows is diminished. Our skills are being preoccupied to keep things ‘as is’.

3.       Complacency.  This is different than protectionism – at least protectionism is a strategy.  Complacency isn’t.  The only ‘solution’ complacency provides is to numb the pain.  It’s like taking drugs – a temporary relief from reality, but at some point reality will return, and it won’t be pretty.  The other challenge that the complacency-solution presents is its compounding deterioration of personal leadership identity.  Leaders are born and made for moving forward.  Complacency causes you to build a permanent structure around your circumstance.  Rather than being a nomadic explorer-leader by nature, you have settled into a lifestyle in conflict with your leadership character.  The bowstring goes slack.  

4.       Live IN it.  The only solution is to STOP and pay attention to the unstrung bow.  Dwell there for a while.  It seems counter-intuitive to not act, but in reality taking time for assessment and any necessary adjustments is a leadership action.  The downside of visionary leadership is we so easily get our sights set on something that is so far out in the future that we miss what’s going on in our life as it exists right now.  Character is diminished in a thousand small acts of negligence but is built by stopping long enough to pay attention to the burning issues in our lives.


WHAT CAN YOU PRACTICE TO KEEP THAT BOWSTRING TIGHT?

·         Build solitude and meditation into your life.  This is true for all leadership-types, but especially those who are naturally extroverted.  The shadow-side of extroversion is neglect of the inner life.  Begin and end your day with some moments to reflect on WHO you intend to be during that day and HOW you will demonstrate your intentions.  End the day with an assessment of your performance to your own intentions.

      Don't get out too fast!  Instinct drives us to get out of a crisis as soon as possible.  Resist that urge and choose to stay in the moment and the context long enough to truly discern the lessons for you and for your organization.  If you don't opt for learning, you are opting to repeat your errors.

·         Create and sustain a peer network.  It’s simply foolish to lead alone.  Yes, you may feel lonely at times but it’s not inevitable or part of the package that you be alone.  Proactively recruit 2-3 other people (they don’t need to be in your organization) who are peers in leadership.  Invite them to sit with you to talk and keep each other accountable to maintaining the values, character and personal strength needed to keep the bowstring tight.  Invite those people to these specific criteria.  You will be surprised at how many are longing for a group like you are proposing.

·         Give yourself away.  Where are you involved that demonstrates your life isn’t about YOU?  Leadership can too easily be about ego, compensation and other selfish ambitions.  Getting involved in a volunteer capacity with something/someone completely outside (and disassociated with) your work will enrich & expand your perspective on what true life entails.

·         Check-in with yourself once in a while.  This is a matter of intention.  When and how will you take inventory of your life?  If it’s true that the unexamined life is not worth living, what form will those examinations take?  Some ideas include:
o   Journaling
o   Personal retreats (guided or according to your own agenda)
o   Prayer & meditation
o   Counselling
o   Coaching*
o   Peer or friendship accountability

As for that Job character, he lived with the feeling of being ‘unstrung’ for a while longer until he gained some truly ‘divine perspective’ on his life.  As for me, it’s been the most challenging road ever, but I do know my character & perspectives have matured.  How far they have matured will be known the next time I'm on a road that isn't working out.

Harv Matchullis

* I work with motivated people and organizations to help them ‘check in’ and then lay the tracks to where they need to go next.  Contact me for a discussion about personal, leadership or team coaching.  info@visiontracks.ca  or www.visiontracks.ca